1. Yes, but they seldom receive any
2.Good attendance,be responsible,clean uniform,tidy,work as a team member, hospitable, follow procedure, show respect for others.They usually have a yearly evaluation, in which raises are given.But can get incentive raises at any time for good work performance.They are now required to do tests for each station,and receive a small raise for completing them.
3.Opportunities are there,either from within the store itself or transfers to another store. Usually when someone leaves a position the vacant position needs to be filled, which is common for a variety of reasons such as school,child care, relocation,termination or moving to another job.
4.No,uniforms are provided at no cost, Employee's are responsible to provide their own shoes.
5.The franchise I worked for required 3yrs service to receive benefits for regular workers. Management benefitsstarted the 1st full month.
6.In order to be a manager you have to be trained in all positions, know procedures and follow them (you can't teach if you don't know) security, banking, loads of paper work,training, hiring, firing, ,discipline,patience,maintenance, ordering stock and scheduling. Takes place sometimes on site, sometimes off,training for a new product might be held at another store in a different town . conventions may be in another state and require travel(no pay for travel time).And they are at least yearly, things change all the time, We have to be Certified by the Health Department which requires passing a State test, to be in charge of a shift ,so you are constantly learning.Everyone learns at different levels, it may take you 3months or a year or more.Some don't make it at all.
7.It can be very busy, the busier it is the faster your day goes. Most of the time the busier it is ,the better employee's work together as a team. No time to think of anything but what you are doing.Most of the customers and store employee's are nice down to earth people, and you get to know them just like someone in your family.It doesn't take long to see the potential in someone and know who is dependable, the food isn't bad, and the pay plus bonuses aren't bad either.
8.Management spends more time at work than they do at home,you are always on call, your employee's actually do become your family-With that you have to be part time counselor/parent.Customers have a tendency to get upset at you personally when something isn't right, one crabby customer can wreck your whole day, they seem to look down on the people who work there and don't take in consideration that these workers are trying to make an honest living and provide for their families too.Some get upset about company policy, and think we make the rules. We don't, it's our job to follow and enforce them. Customers are not the only ones upset when the company runs a special and there is no chicken in the STATE,special deliveries are in transport and the people higher up are transporting from store to store the best they can until it shows up in a semi truck at 1:00 a.m.after the store is closed.The cashiers and management have to explain all of this, and they are just as frustrated as the customer ( sorry i got off track )The employee's in fast food work their hinies off, and really have to know how to hustle (- after all it is fast food and moving backward doesn't help ).The employee turnover is huge, either they just don't get it or they don't want to work that hard, so there is constant training.(one foot forward and two steps back).and finally when something goes right the boss gives you a pat on the head but when it goes wrong you would think that their world is coming to an end.
9.At one time including myself 40, the average was 32
10.Our store was of all races . I had 2 that where semi-retired,most of my employees where in their 20s and 30s with families to support,and either had spouses or a significant other.Up to eight where in high school, and at one time 5 going to collage.1 was killed in a car accident, 3 ended up doing prison time (2 actually ended up on Americas Most Wanted- 1 for cutting off his tether and fleeing to Chicago,another for gang banging,and shot a kid)( and yes, I can back that up) 3 went onto the military, and we had two couples who met at work and eventually got married.My store was robbed twice,I was held at gunpoint back in the 80s along with four other employee's.Have heard every vulgarity, there is , witnessed grown men throwing chairs at each other,several counterfeit bills, heard every excuse there can possibly be for not showing up for a shift,show up for court twice, and had to call ambulances and the police several times for a variety of reasons.
11. So why do we do it ? Because we like what we do, and would be bored to death sitting in an office pushing a pencil and sitting on our keesters all day. Every day is the same but different, we like the hustle, the responsibility, the people we have around us, the customers and the stress
at K.F.C for 25+ yrs.